What all data is collected

Captured Information with a Response

The following data is collected by the widget when placed and activated on your web app or website.

Property	Description	Logged In Visitor	Anonymous Visitor
First Page Seen	First page URL the visitor/user lands on your web page	Yes	Yes
Last Page Seen	The last page URL of the visitor/user lands on your web page before the session ends	Yes	Yes
First Seen	Timestamp of the visitor/user’s first visit to your web page or App using widget or SDK (iOS or Android)	Yes	Yes
First Seen on iOS	Timestamp of the visitor/user’s first visit to your iOS App where SDK is installed	Yes	No
First Seen on Android	Timestamp of the visitor/user’s first visit to your Android App where SDK is installed	Yes	No
Last Seen	Timestamp of the visitor/user’s last visit to your web page or App using widget or SDK (iOS or Android)	Yes	Yes
First Referring Site	URL of the first referring site for the first landing page visit by the visitor/user	Yes	Yes
Number of Pages Viewed	Total number of pages viewed by the visitor since the first visit	Yes	Yes
Source	Source of URL on which the user landed for the first time (Paid, Referral, Organic, Direct)	Yes	Yes
UTM Term	UTM Term captured from the First Page Seen	Yes	Yes
UTM Medium	UTM Medium captured from the First Page Seen	Yes	Yes
UTM Campaign	UTM Campaign captured from the First Page Seen	Yes	Yes
UTM Source	UTM Source captured from the First Page Seen	Yes	Yes
UTM Content	UTM Content captured from the First Page Seen	Yes	Yes
First Browser	First Browser used by the visitor/user	Yes	Yes
Last Browser	Last Browser used by the visitor/user	Yes	Yes
First Browser Version	The version of the first browser used	Yes	Yes
Last Browser Version	The version of the last browser used	Yes	Yes
First IP Address	The IP address from the first visit of the visitor/user on Widget or SDK	Yes	Yes
Last IP Address	The IP address from the last visit of the visitor/user on Widget or SDK	Yes	Yes
First IP Country	The IP Country from the first visit of the visitor/user on Widget or SDK	Yes	Yes
Last IP Country	The IP from the last visit of the visitor/user on Widget or SDK	Yes	Yes
First OS Used	The OS from the first visit of the visitor/user on Widget or SDK	Yes	Yes
Last OS Used	The OS from the last visit of the visitor/user on Widget or SDK	Yes	Yes
First User Agent	Full User Agent from the first visit of the visitor/user	Yes	Yes
Last User Agent	Full User Agent from the last visit of the visitor/user	Yes	Yes
First Screen Size	Screen resolution of the device from the first visit of the visitor/user	Yes	Yes
Last Screen Size	Screen resolution of the device from last visit of the visitor/user	Yes	Yes
First Browser Language	Language of the browser detected on the first visit of the visitor/user	Yes	Yes
Last Browser Language	Language of the browser detected on the last visit of the visitor/user	Yes	Yes
Last Response	Timestamp of the last response given by the visitor/user	Yes	Yes
Last Web Widget Shown	Timestamp of the widget last visible to the visitor/user	Yes	Yes
Last Email Sent	Timestamp of the last Email survey sent to the user	Yes	No
Last SMS sent	Timestamp of the last SMS survey given by the user	Yes	No
Last Survey Viewed	Timestamp of the last survey viewed by the user through any channel (Email, SMS Online or Widget)	Yes	Yes
Number of Sessions	Total number of sessions of the visitor/user	Yes	Yes
Number of Surveys Answered	Total number of surveys answered by the visitor/user through any channel (Email, SMS Online or Widget)	Yes	Yes
Average NPS	Average NPS of all the responses submitted by the user	Yes	No
Average CES	Average CES of all the responses submitted by the user	Yes	No
Average CSAT	Average CSAT of all the responses submitted by the user	Yes	No
Last Response	Timestamp of the last response given by the visitor/user	Yes	Yes
Last Survey	Survey ID of the last survey viewed by the visitor/user through any channel (Email, SMS Online or Widget)	Yes	Yes
Pages Viewed	List of all the URLs visited by the visitor/user	Yes	Yes