What all data is collected
Captured Information with a Response
The following data is collected by the widget when placed and activated on your web app or website.
First Page Seen
First page URL the visitor/user lands on your web page
Yes
Yes
Last Page Seen
The last page URL of the visitor/user lands on your web page before the session ends
Yes
Yes
First Seen
Timestamp of the visitor/user’s first visit to your web page or App using widget or SDK (iOS or Android)
Yes
Yes
First Seen on iOS
Timestamp of the visitor/user’s first visit to your iOS App where SDK is installed
Yes
No
First Seen on Android
Timestamp of the visitor/user’s first visit to your Android App where SDK is installed
Yes
No
Last Seen
Timestamp of the visitor/user’s last visit to your web page or App using widget or SDK (iOS or Android)
Yes
Yes
First Referring Site
URL of the first referring site for the first landing page visit by the visitor/user
Yes
Yes
Number of Pages Viewed
Total number of pages viewed by the visitor since the first visit
Yes
Yes
Source
Source of URL on which the user landed for the first time (Paid, Referral, Organic, Direct)
Yes
Yes
UTM Term
UTM Term captured from the First Page Seen
Yes
Yes
UTM Medium
UTM Medium captured from the First Page Seen
Yes
Yes
UTM Campaign
UTM Campaign captured from the First Page Seen
Yes
Yes
UTM Source
UTM Source captured from the First Page Seen
Yes
Yes
UTM Content
UTM Content captured from the First Page Seen
Yes
Yes
First Browser
First Browser used by the visitor/user
Yes
Yes
Last Browser
Last Browser used by the visitor/user
Yes
Yes
First Browser Version
The version of the first browser used
Yes
Yes
Last Browser Version
The version of the last browser used
Yes
Yes
First IP Address
The IP address from the first visit of the visitor/user on Widget or SDK
Yes
Yes
Last IP Address
The IP address from the last visit of the visitor/user on Widget or SDK
Yes
Yes
First IP Country
The IP Country from the first visit of the visitor/user on Widget or SDK
Yes
Yes
Last IP Country
The IP from the last visit of the visitor/user on Widget or SDK
Yes
Yes
First OS Used
The OS from the first visit of the visitor/user on Widget or SDK
Yes
Yes
Last OS Used
The OS from the last visit of the visitor/user on Widget or SDK
Yes
Yes
First User Agent
Full User Agent from the first visit of the visitor/user
Yes
Yes
Last User Agent
Full User Agent from the last visit of the visitor/user
Yes
Yes
First Screen Size
Screen resolution of the device from the first visit of the visitor/user
Yes
Yes
Last Screen Size
Screen resolution of the device from last visit of the visitor/user
Yes
Yes
First Browser Language
Language of the browser detected on the first visit of the visitor/user
Yes
Yes
Last Browser Language
Language of the browser detected on the last visit of the visitor/user
Yes
Yes
Last Response
Timestamp of the last response given by the visitor/user
Yes
Yes
Last Web Widget Shown
Timestamp of the widget last visible to the visitor/user
Yes
Yes
Last Email Sent
Timestamp of the last Email survey sent to the user
Yes
No
Last SMS sent
Timestamp of the last SMS survey given by the user
Yes
No
Last Survey Viewed
Timestamp of the last survey viewed by the user through any channel (Email, SMS Online or Widget)
Yes
Yes
Number of Sessions
Total number of sessions of the visitor/user
Yes
Yes
Number of Surveys Answered
Total number of surveys answered by the visitor/user through any channel (Email, SMS Online or Widget)
Yes
Yes
Average NPS
Average NPS of all the responses submitted by the user
Yes
No
Average CES
Average CES of all the responses submitted by the user
Yes
No
Average CSAT
Average CSAT of all the responses submitted by the user
Yes
No
Last Response
Timestamp of the last response given by the visitor/user
Yes
Yes
Last Survey
Survey ID of the last survey viewed by the visitor/user through any channel (Email, SMS Online or Widget)
Yes
Yes
Pages Viewed
List of all the URLs visited by the visitor/user
Yes
Yes
Last updated